School Parent Communication Improved At Washington School District

Based on a recent interview with representatives from the large Lake Washington School District, Tandem for Schools online calendar has proven a cost-effective school parent communication tool for the 21st century.

Confronted with the same kind of budget constraints facing school districts across the country, Communication Director Kathryn Reith found Tandem’s cost-saving aspect especially appealing. Eliminating the financial outlay for a printed parent calendar proved a painless belt-tightening measure since Tandem’s online format offers immediate access. Technology Program Manager Laurie Pelham reiterates that point. In a cost-comparison, Tandem’s ready-to-use calendar came out on top, sparing the expense of paying a programmer to tailor the calendar included in the school district’s SharePoint platform.

In her tech role, Pelham dealt with the difficulty of constructing and consolidating numerous individual school websites, while trying to enhance communication with parents and the community. District Community Relations & Communications Coordinator Shannon Parthemer was troubled by the inconsistency of calendar use by individual schools. Tandem offered a solution, with the advantage of instant updates on events across the district and the assurance of keeping parents informed. Providing training for staff and parents responsible for calendar data input yielded positive feedback that highlighted Tandem’s user-friendliness.

Reinforcing the positive reception to the Tandem transition, parent Jenna Roberson – who posts the calendar in her PTSA bulletins – expressed her appreciation for a calendar tool that is simple to use and professional in appearance. Kathryn Reith points out an unanticipated benefit of Tandem in easing the burden of front desk staff and eliminating what was a genuine source of frustration for parents and receptionists alike. Since a school’s front desk is often the place parents turn for last-minute information, having a centralized source for the latest information expedites staff’s ability to respond to requests. Moreover, after office hours, parents can get answers themselves just by logging onto the calendar. The result has been positive for parents, staff, and administration.

Pelham concludes that Tandem’s online calendar possesses all the features that her school district was seeking, including subscription and interactive capabilities. This in turn led to greater calendar participation by individual schools once they discovered they could use the provided RSS feed to add their own updates. She related that the school district enjoyed a working relationship with Tandem’s developers that displayed a willingness to adapt.

See the full video of the interview at http://www.intand.com/district-success.